Here are some of the key staff members you are likely to interact with when you contact us.
Roberta Piket is the founder and owner of New York Geek Girls Computer Services. Roberta holds a bachelor’s degree in computer science from Tufts University, which she earned concurrently with a bachelor’s degree in jazz piano from New England Conservatory.
Although she had a brief stint as a software engineer (at the now defunct Digital Equipment Corporation) before giving it up many years ago to become a professional pianist, Roberta’s interest in computer and IT support began when, as a “starving artist”, she couldn’t afford to pay anyone else to solve her computer problems for her. She soon discovered that her left brain was well-suited to the task, and in 2005 she founded New York Geek Girls.
From her inauspicious beginning as a humble computer troubleshooter, Roberta has grown New York Geek Girls into a company with several experienced techs ready to assist our customers with all things IT-related including networks, servers, PC and Mac workstations, mobile devices, Exchange, and PBX services.
While her technical experience and her logical mind make her an excellent computer tech, Roberta believes it is her liberal arts background that makes New York Geek Girls special. More than just a geek, Roberta is an excellent problem solver and communicator who enjoys going the extra mile for her clients, as do all of the IT specialists at New York Geek Girls Computer Services.
Nancy Hug joined New York Geek Girls in December 2016 as our office administrator. Clients appreciate her upbeat and helpful personality. She’s your first point of contact when you reach out to us and will go out of her way to be helpful. Nancy has a degree in psychology; she also spent many years as a professional musician before re-entering the business world. She’s worked in many different fields – web development, editorial, interior design and accounting – so she has experience with a wide range of office environments.
Michael D’Alessandro has been a technician at New York Geek Girls since 2015. He provides both onsite and remote support to customers in addition to handling a wide variety of technical tasks. He enjoys solving problems and helping people with issues that are interfering with their work. Michael has been interested in computers since he was young and learned how PCs work by building them himself. He’s also well versed in Apple products and uses them both professionally and personally. Every client’s concerns are important to Michael, and he enjoys working together with each client to best meet his or her needs.