Here are some of the key staff members you are likely to interact with when you contact us.
Roberta is the founder and owner of New York Geek Girls Computer Services. Roberta holds a bachelor’s degree in computer science from Tufts University, which she earned concurrently with a bachelor’s degree in jazz piano from New England Conservatory.
Although she had a brief stint as a software engineer (at the now defunct Digital Equipment Corporation) before giving it up many years ago to become a professional pianist, Roberta’s interest in computer and IT support began when, as a “starving artist”, she couldn’t afford to pay anyone else to solve her computer problems for her. She soon discovered that her left brain was well-suited to the task, and in 2005 she founded New York Geek Girls to provide IT support to New York companies.
From her inauspicious beginning as a humble computer troubleshooter, Roberta has grown New York Geek Girls into a company with several experienced techs ready to assist our customers in New York as well as New Jersey with all things IT-related including network security, servers, PC and Mac workstations, mobile devices, Exchange, and PBX services.
While her technical experience and her logical mind make her an excellent computer tech, Roberta believes it is her liberal arts background that makes New York Geek Girls special. More than just a geek, Roberta is an excellent problem solver and communicator who enjoys going the extra mile for her clients, as do all of the team members at New York Geek Girls Computer Services.
Nancy joined New York Geek Girls in December 2016 as our office administrator. Clients appreciate her upbeat and helpful personality. She’s your first point of contact when you reach out to us for IT support and will go out of her way to accommodate your needs. Nancy has a degree in psychology; she also spent many years as a professional musician before re-entering the business world. She’s worked in many different fields – web development, editorial, interior design and accounting – so she has experience with a wide range of office environments.
Michael has been a technician at New York Geek Girls since 2015. He provides both onsite and remote IT support to customers in addition to handling a wide variety of technical tasks. He finds it gratifying to solve problems and help people with computer issues that are interfering with their work. Michael has been interested in computers since he was young and learned how PCs work by building them himself. He’s also well versed in Apple products and uses them both professionally and personally. Every client’s concerns are important to Michael, and he enjoys working with each client to best meet his or her needs.
Our senior technician Matthew has been working in IT for twelve years. He first became interested in technology when he was twelve. “My mother bought a computer for me and my brother”, he explains. “I loved everything about it, and I took it apart. (My mother was so angry!) When I put it back together it was fully functional! From that point on I would take apart any electronics that I could get my hands on and learned everything and anything about them.”
Matthew has a degree in Network Systems Administration, but he considers himself largely self-taught. He is an expert in network security, web services security, PHP, JAVA, HTML, C, C+, and Windows and Apple Operating Systems.
Matthew is passionate about his work and loves the everyday challenges of working at New York Geek Girls. He especially enjoys troubleshooting issues and addressing security vulnerabilities in networks and websites. In addition to technology, Matthew enjoys riding his Banshee Two-Stroke Quad and spending time with his wife and son.