by Roberta | Oct 1, 2017 | News
A reader asks: With all that is going on in the news with credit theft I would like to know your opinion on who you think is the best identity theft company to purchase insurance from at this time? Lifelock or Identity Guard? This is a great question. While we are not...
by Roberta | Sep 17, 2017 | Messages from the Owner, News
A reader wote the following recently: “When I delete something on my computer it goes to trash. When I delete it from trash where does it go?” When you delete an item from your recycle bin, from the user’s point of view it’s “gone”....
by Roberta | Aug 24, 2017 | Messages from the Owner, News, Tech Thoughts and Tips
October 2017 EDIT: Since we posted this back in August, new information has come out indicating that Russia has been using Kaspersky software for spying. Whether or not Kaspersky was directly involved or if this effects Kaspersky’s consumer products, is still...
by Roberta | Jun 27, 2017 | News
A common danger on the internet is the “tech support” scam. It strikes when you are browsing the web normally until a pop-up appears saying that a problem has been found with your PC. The warning will include a phone number to call for repairs. It may even...
by Roberta | Jun 1, 2017 | Messages from the Owner, Messages from the Owner, News
[This is an edited and updated version of a post from 2013.] If someone calls you claiming to be from Microsoft and tells you that your computer is reporting errors to Microsoft, it’s a scam. If that person offers to “fix” your computer, you should...
by Roberta | May 15, 2017 | Messages from the Owner, News
During the past week, computer systems throughout the world were reported to be disrupted by an extensive ransomware attack, mostly affecting Britain and Russia. Transmitted via email, the malicious software encrypts files and demands ransom before users can regain...
by Roberta | Mar 27, 2017 | News, Tech Thoughts and Tips
Verizon email customers have been receiving an email message informing them that Verizon is discontinuing their email service and moving all accounts to AOL. While we can help in your migration to another email provider, it is not necessary to switch to another...
by Roberta | Feb 23, 2017 | Messages from the Owner, News
Recently a business customer of ours which uses our hosted Exchange service emailed us, casually letting us know they were implementing a new web site with a web developer. It all sounded fine, until I did a little digging and discovered that they had handed over...
by Roberta | Dec 11, 2016 | Geek Humor, News
One of our valued clients sent us this essay by revered humorist Calvin Trillin. Of course, if you are on our Remote monitoring and Maintenance plan you do not have to worry about random updates affecting on your PC or Mac.
by Roberta | Jul 22, 2016 | Messages from the Owner, News
Microsoft’s Windows 10 free upgrade offer ends on July 29th, 2016. After this date, if you want to upgrade your Windows 7 or Windows 8 computer to Windows 10, you’ll have to purchase a retail version of the software. We don’t see any reason to...
