We charge a reasonable hourly rate for our time. For on-site IT support, we pro-rate our time after the first hour. We have no travel fees or trip charges!
We also offer an economical and secure remote computer support option that can often save you money and get your smaller issues resolved quickly. Because remote support does not require us to travel, we bill in ten-minute increments with no minimum time for remote service.
We offer cost-sensitive yet effective options for backing up your data, protecting your network, and avoiding viruses and spyware. In addition to in-home and off-site PC and Mac repair, upgrade and troubleshooting services, we offer mobile device repair, training, support for web site and DNS issues, and even database consulting and programming.
Our clients love the focused and efficient manner in which we work, and find our hourly rate structure more economical and fairer than the “flat rate” services offered by some service providers, which can add up quickly. If we believe you would benefit from regular maintenance and monitoring, we’ll suggest that. But we’ll never try to push you into an agreement you are not comfortable with.